Drone Support Services · Aerial Property Documentation
Roofs, upper facades, parking areas, and site drainage are difficult to review routinely and easy to overlook until they become a maintenance event. DSS documents those areas from the air — roofs, facades, parking areas, visible drainage paths, and common areas, as agreed in scope — and returns an Aerial Property Observation Report: a dated record of what was visible, organized by property zone. AI-assisted tools help organize what the imagery shows; a person manually reviews every observation before it reaches your report.
Roof surfaces, upper facades, parking areas, and drainage paths are difficult to review on a routine basis and often go unchecked between scheduled inspections. A lifted flashing edge, standing water near a drain, cracking along a facade panel — small, visible conditions like these can go unnoticed until they become a larger maintenance event, and ground-level photos rarely show enough to act on or hand to a vendor.
DSS documents those areas from the air on a schedule you set — once, to establish a record, or on a recurring basis to build one. AI-assisted tools help organize what the imagery shows; a person manually reviews every observation before it reaches your report. Each visit produces a location-referenced PDF built around plain, observational language: what was visible, where it was, and whether it’s worth a vendor’s attention.
We document. We don’t diagnose. No determination of cause, no pricing, no engineering opinion — which is what keeps the record useful to a manager deciding who to call next, not a liability if that call turns out wrong.
Every report has the same structure. The cover states one engagement purpose so a future reader knows in a line what kind of record they are holding. A documentation visit booked from this page is a Baseline Exterior Condition Documentation report — what was visible at this property on this date.
Two other purposes exist for engagements that arrive differently. One is supporting documentation for a due-diligence or consultant review.
The other is Post-Event Visual Documentation — a record of what was visible at the property after an event you report to us, with the event and date recorded on the cover as you described them. It documents conditions visible on the date of capture. It does not establish causation, timing, pre-existing condition, loss status, liability, insurance coverage, or repair responsibility, and the reported event information is not independently verified. See all three purposes on the report page →
Every observation in your report carries one of four documentation statuses. They are a classification, not a scale — none ranks above another, and none is color-coded.
Each observation also carries a suggested next step. Areas that could not be captured — blocked by access, vegetation, weather, airspace, or safety — are stated in the coverage summary rather than left to be assumed clear.
One program, either frequency. The core offer is simple: we document your site and give you a report.
A single visit establishes the record. Later visits extend it. Each one is a separate dated record, captured to the same coverage plan and filed under the same property — what you build is a documented history you own, not an analysis of what changed. Comparing one visit to another is your call, or your vendor’s.
Roofs and upper facades are the hardest part of a property to review and the most expensive to get wrong. A dated visual record gives an owner something specific behind a maintenance request, and gives a vendor something specific to quote against.
Large roof areas, rooftop mechanical, and truck-court paving get looked at by exception — usually after something has already gone wrong. One aerial pass covers the whole exterior envelope and files it under the property.
Multi-building sites accumulate deferred exterior work unevenly. One visit documents every roof, elevation, and parking area to the same specification, so a portfolio conversation isn’t assembled from whatever photos happen to exist.
Long single-story roofs, extensive paving, and drive lanes across a large footprint. A ground-level walkthrough misses roof surface, drainage, and ponding-prone areas entirely; an aerial pass documents them without putting anyone on the roof.
A simple, repeatable process — from request to a reviewed report in your portal.
Tell us about the property and any areas you want documented — a roof concern, a drainage area, a vendor’s work location.
We review building count, site size, access, and the coverage you’re after, and confirm the visit.
Capture of the roof, facades, parking areas, and common areas — subject to safe and lawful conditions.
AI-assisted tools help organize what the imagery shows; every finding is manually reviewed before it reaches your report.
A location-referenced PDF, delivered to your portal — ready to hand to an owner, a manager, or a vendor — as an organized package: report, orientation map, curated exhibits, original media, and a media index.
Aerial Property Documentation is visual documentation of exterior and common-area conditions visible in the captured imagery on the date of service. It is not a home inspection, property condition assessment, engineering evaluation, code-compliance review, diagnosis, repair specification, cost estimate, insurance determination, or certification of condition. Conditions outside camera visibility, or blocked by access, weather, vegetation, structures, vehicles, or safety limits, may not be captured; visibility and capture limitations are stated in every report. The orientation map is a visual reference created from aerial imagery. It is not a boundary survey, engineering survey, or certified measurement product. Imagery is high-resolution RGB — no thermal, and no moisture detection.
High-rise buildings, heavily wooded or substantially obstructed sites, and dense urban sites with constrained launch areas are outside current scope — tell us about the property and we’ll confirm before booking.
This report documents visually observable conditions as captured by drone aerial imagery. All observations reflect what is visible in the aerial imagery at the time of the observation flight. This is not an inspection, engineering assessment, structural evaluation, or professional certification of any kind.
FAA Part 107 Remote Pilot, certificate 5069830 · Remote ID compliant · airspace reviewed before every flight, with LAANC filed where controlled airspace requires it · Central Valley base, Bay Area and Sacramento by engagement · imagery is high-resolution RGB — no thermal, and no moisture detection · turnaround confirmed at booking. Full aircraft and capture specifications →
Tell us about the property — a single visit to establish the record, or a recurring schedule to build one. We’ll confirm scope and quote a flat rate per visit.
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